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Leadership and Team Management

Code: 107761
Credits: 6
2026/2027
Degree programme Type Course
Tourism FB 2

Contact lecturer

Name :
Harold Rolando Torrez Meruvia
Email :
harold.torrez@uab.cat

Group languages

You can consult this information at the end of the document.

Prerequisites

There are no prerequisites.


Objectives

Objectives and Contextualisation

This subject is framed within the group of studies in the Degree in Tourism relating to the management and development of people within organizations, specifically that of Human-Resources (HR) in tourism-related companies. This subject, however, is the continuation of “Introduction to Business” (a first-year subject), which focuses on subjects concerning organizational structure and strategy in tourism companies, and represents a continuity with the fundamental content of that subject. This subject is highly practical in approach and aims to apply its theoretical content in the form of exercises, case simulations, and other complementary activities.

On completing this subject, students should be able to:

1. Understand the most relevant theoretical models and key concepts in Human Resources Management within organizations.

2. Understand the principle techniques concerning people management within organizations.

3. Understand and know how to apply these management techniques in the case of tourism-related companies.


Learning outcomes

  • CM04 (Propose basic responses to social demands regarding the needs of tourism companies’ human teams, taking into account personal diversity and the gender perspective.) Propose basic responses to social demands regarding the needs of tourism companies’ human teams, taking into account personal diversity and the gender perspective.

Contents

A) MANAGERIAL FUNCTION

  1. The current state of the labor market.
  2. The organizational culture. People as a key element.
  3. The concept of strategy and tactics, types of strategic behavior.
  4. Strategy, structure, and process of managing human resources.
  5. Managing tourism companies.
  6. HRM Planning

B) HUMAN RESOURCE MANAGEMENT (HRM)

  1. Analysis, description, and assessment of the workplace.
  2. Personnel recruitment and selection processes.
  3. The management and evaluation of performance.
  4. Personnel training and development.
  5. Compensation and benefits.
  6. HR policies in tourism-related companies.

C) ORGANIZATIONAL BEHAVIOUR

  1. Labor relations and discipline.
  2. Safety and Health management.
  3. Diversity management.
  4. HR Informational Systems and communication.
  5. Leadership and leadership styles, managing teams.
  6. Motivation and Recognition tools (Non-monetary rewards).
  7. Socialisation processes.
  8. The ethical dimension in organizations: Corporate Social Responsibility, Gender issue andSustainability.

Learning activities and methodology

Title Hours ECTS Learning outcomes
Tutorships 25 1 CM04
Practical cases and assignments preparation 30 1.2 CM04
Business Case 30 1.2 CM04
Theory classes 31 1.24 CM04
Study 15 0.6 CM04
Assignment presentations 4 0.16 CM04

The subject is based on three different teaching methodologies:


1) Methodology of the theoretical part of the course: Classroom-based classes with an explanation regarding the different agenda items. Self-study of the theoretical materials. Theoretical classes will be audiovisual (PowerPoint presentations, video viewing to support the theory, etc.).


2) Methodology of the practical part of the course: Preparation and class-based presentation of exercises, case studies, and/or projects (individually and in groups) related to theoretical explanations. Some exercises and cases will be conducted by students in out-class hours. The exercises, cases, and work, will have to be delivered in a paper document or digital format for evaluation.


3) Methodology of the outclass learning part of the course (Campus Virtual): The Campus Virtual platform will be used to share information and alternative media in the classroom between students and the teacher. Campus Virtual will contain the profile of the course, additional theoretical material in digital form, cases and exercises, links to websites, etc.


Annotation: Within the schedule set by the centre or degree programme, 15 minutes of one class will be reserved for students to evaluate their lecturers and their courses or modules through questionnaires.


Annotation: within the schedule set by the centre or degree programme, 15 minutes of one class will be reserved for students to evaluate their lecturers and their courses or modules through questionnaires.

Assessment

Continuous assessment activities

Title Weight Hours ECTS Learning outcomes
Team project 30% 3 0.12 CM04
Practical assignments 20% 10 0.4 CM04
Theoretical exam 50% 2 0.08 CM04

1. Continuous evaluation:

  • a) Practical activities (20%): The home-realization and exhibition-discussion of the exercises and individual cases throughout the course, which will be delivered within the pre-determined period.
  • b) Project (30%): The realization of a team Project based on the course materials. Project work must be delivered on the established date and publicly exposed in class.
  • c) Periodical control (50%): The realization of an examination that will include both the theoretical subject exposed in the lectures and aspects related to the practical part of the subject.

To approve the subject it is necessary to obtain a score above 5 (five) on average. It is necessary to participate in each (1a, 1b, and 1c) of the continuous evaluation activities to calculate the final grade for the course. Otherwise, he/she should go to the final exam.


2. Single assessment:

  • Instead of continuous evaluations (1a, 1b, and 1c) shown above, students have the option to directly take the final exam. The grade of the final exam will be 100% of the final grade.


3. Re-evaluation

Students with a grade between 3.5 and 4.9 in the final exam will have the possibility to repeat the exam, in accordance with the calendar of academic activities, which is reported in the course guide to students or on the center's website.

The recovery of the subject by single assessment will be the same as that of the rest of the students, and to present themselves for the re-assessment it will be necessary that they have obtained at least a 3.5 in all the evidence of those that include the single assessment.


The grade for the subject will be NOT EVALUABLE when the student attends less than half of the assessment activities and/or does not attend the final exam.


IRREGULARITIES AND THE USE OF ARTIFICIAL INTELLIGENCE

In the event of a student committing any irregularity that may lead to a significant variation in the grade awarded to an assessment activity, the student will be given a zero for this activity, regardless of any disciplinary process that may take place. In the event of several irregularities in assessment activities of the same subject, the student will be given a zero as the final grade for this subject.


The use of artificial intelligence in this course is only permitted for preparatory purposes (such as information searches, text correction, or translation) in activities explicitly authorized by the teaching staff. In any case, if it is used, the student must: (i) identify the parts that were generated using AI; (ii) specify the tools used; and (iii) include a critical reflection on how these tools influenced the process and final outcome of the activity. Lack of transparency regarding the use of AI in assessable activities will be considered academic dishonesty and will result in the activity being graded with a 0.

Bibliography

Basic bibliography

  • Burke, Ronald & Hughes, Julia C. (2018). Handbook of Human Resource Management in the Tourism and Hospitality Industries. Edward Elgar Publishing. https://doi.org/10.4337/9781786431370
  • GOMEZ- MEJÍA, Luis, Balkin, David and Cardy, Robert (2012): Managing Human Resources. Pearson

Complementary bibliography

  • LAZER, Edward P., Gibbs, M. (2015. Personnel Economics in Practice, Wiley.
  • Marques Joan (2021). Exploring Gender at Work: Multiple Perspectives. Springer International Publishing AG.
  • Sharma Radha (2017). Human Resource Management for Organizational Sustainability. In Human Resource Management for Organizational Sustainability. Business Expert Press.


Other material and links will be provided through the Moodle platform.


Software

MS Teams/Zoom

MS Office


Course groups and languages

The information provided is provisional until November 30. After this date, you will be able to consult the language of each group through this link. To access the information, you will need to enter the course CODE

Type of teaching Group Language Semester Shift
(TE) Theory 1 Catalan/Spanish first semester morning-mixed
(TE) Theory 2 English first semester morning-mixed