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Analysis of Digital Audiences

Code: 104996
Credits: 6
2026/2027
Degree programme Type Course
Journalism OP 3

Contact lecturer

Name :
María Victoria Mas
Email :
maria.victoria@uab.cat

Group languages

You can consult this information at the end of the document.

Prerequisites

Students need to have a minimal knowledge on the use of social networks and digital media. Part of the bibliography is in English so a good level of reading in this language is also required.

Objectives

The main objective of the Analysis of Digital Audiences course is for students to obtain basic knowledge about the behavior and activity of digital audiences in the field of journalism and communication, an essential aspect from a professional point of view.
The specific objectives are:

  • Explore the context and the factors that condition the activity and analysis of audiences in the field of journalism and digital media.
  • Develop critical capacity to interpret and evaluate audience data in the digital context.
  • Acquire the techniques and specific knowledge necessary for audience analysis using different methodologies and perspectives.

Learning outcomes

  • CM33 (Design innovative digital content strategies adapted to the transformation of the media ecosystem, and ensure their sustainability.) Design innovative digital content strategies adapted to the transformation of the media ecosystem, and ensure their sustainability.
  • KM34 (Identify the trends in audience interaction and analysis of digital metrics, and describe their impact on media strategy.) Identify the trends in audience interaction and analysis of digital metrics, and describe their impact on media strategy.
  • SM36 (Use digital audience analysis tools to optimise content management in media and communication platforms.) Use digital audience analysis tools to optimise content management in media and communication platforms.
  • SM37 (Develop digital content management and curation methodologies and ensure the quality, accuracy and accessibility of the information.) Develop digital content management and curation methodologies and ensure the quality, accuracy and accessibility of the information.

Contents

  1. The concept of audience
  2. Basic theoretical concepts
  3. From active audiences to social and participatory audiences
  4. Foundations of digital audience analysis
  5. The relationship between media and digital audiences
  6. The platformization of the media
  7. Audience participation and digital communities
  8. Networks and collective action
  9. Methods for digital audience analysis
  10. User-centric methods
  11. Site-centric methods and web analytics
  12. Social media analysis and social listening
  13. Digital metrics
  14. Volume metrics
  15. Contextual engagement metrics


Learning activities and methodology

Title Hours ECTS Learning outcomes
Personal study, project preparation and seminar-related activities 82.5 3.3 CM33, KM34, SM36, SM37
Seminars 18 0.72 CM33, KM34, SM36, SM37
Group project work 18.5 0.74 CM33, KM34, SM36, SM37
Tutorials 7.5 0.3 CM33, KM34, SM36, SM37
Theoretical classes 15 0.6 KM34

The methodology of this course includes theoretical classes, analysis exercises and debates in the seminars and a practical part where the final group project will be developed which consists of the analysis and research of a current digital audience trend chosen by the stuents.


A detailed schedule outlining the content of each session will be presented on the first day of the course and will be available on the course’s Virtual Campus, where students will

find the various teaching materials deemed appropriate by the instructors and necessary information for effective course monitoring. Should the teaching modality change for reasons of force majeure according to the competent authorities, the teaching staff will inform students of any modifications to the course schedule and teaching methodologies.


Note: The course content will be sensitive to issues related to gender perspective and the use of inclusive language.

Annotation: within the schedule set by the centre or degree programme, 15 minutes of one class will be reserved for students to evaluate their lecturers and their courses or modules through questionnaires.

Assessment

Continuous assessment activities

Title Weight Hours ECTS Learning outcomes
Theoretical test 30% 2 0.08 CM33, KM34, SM37
Seminars 30% 3 0.12 CM33, KM34, SM36, SM37
Group project 40% 3.5 0.14 CM33, KM34, SM36, SM37

The course includes the following assessment activities:

  • Exam: 30% of the final grade.
  • Seminars: 30% of the final grade.
  • Group project: 40% of the final grade.


In order to pass the course, students must obtain a minimum grade of 5 out of 10 in the exam.


This course/module does not provide for a single-assessment system.


Students will be entitled to resit the course provided that they have been assessed on activities accounting for at least two-thirds of the total course grade.


Students will receive a grade of "Not Assessed" if they have neither submitted the seminar assignments nor sat the theoretical exam.


The seminars (30% of the final grade) are excluded from the resit process. The resit assessment will consist of an exam, the mark of which will be averaged with the seminar grade obtained in the first assessment period.


In this course, the use of Artificial Intelligence (AI) technologies is permitted as an integral part of the development of coursework, provided that the final result reflects a significant contribution by the student in terms of analysis and personal reflection. Students must clearly identify which parts have been generated using this technology, specify the tools used, and include a critical reflection on how these tools have influenced both the process and the final outcome of the activity. Failure to disclose the use of AI transparently will be considered a breach of academic integrity and may result in a penalty in the activity grade or more serious sanctions in severe cases.


Any irregularity committed in an assessment activity (academic fraud, plagiarism, or improper use of AI, unless such use is expressly authorised in the course guide) that may lead to a significant alteration of the assessment result will result in that activity being graded with a 0. If the course guide establishes obtaining a minimum mark in that assessment activity as an essential requirement for passing the course, or if several irregularities occur in the assessment activities of the same course, the final grade for the course will be 0. In addition, disciplinary proceedings may be initiated against any student involved in such irregularities.


Any student suspected of submitting work generated by AI, produced by other individuals, or copied from other sources; including AI-generated content without proper acknowledgement; or falling outside the permitted uses, may be required to provide draft versions or other materials demonstrating that the work is original and the result of their own authorship. Students may also be asked to explain or justify their work separately. Teaching staff may use AI-detection systems or carry out any verification procedures they consider appropriate. If irregularities are detected after review, the work may be graded with a zero and the student may be subject to additional disciplinary measures.

Bibliography

Cardon, Dominique. (2018). Con qué sueñan los algoritmos: nuestros sueños en el tiempo de los big data. Madrid: Dado ediciones.

Craig, Jonathan (2017). Reinventing audience studies. Critical Studies in Media Communication, 34(1), 79-83. https://doi.org/10.1080/15295036.2016.1266680

González Neira, Ana & Quintas Froufe, Natalia (coords.) (2021). Los Estudios de la audiencia: de la tradición a la innovación. Barcelona: Gedisa Editorial.

Huertas Bailén, Amparo (2015). Yo soy audiencia : ciudadanía, público y mercado. Barcelona: Editorial UOC.

López García, Guillermo (2015). Periodismo digital : redes, audiencias y modelos de negocio. Salamanca: Comunicación Social.

Neira, Elena (2015). La otra pantalla. Redes sociales, móviles y la nueva televisión. Barcelona: Editorial UOC.

Perlado Lamo de Espinosa, Marta; Papí Gálvez, Natalia and Bergaz Portolés, María (coord) (2023). Audiencias y medios digitales: más allá del dato. Valencia: Tirant humanidades.

Quintas Froufe, Natalia & González Neira, Ana (2021). Evolución de la medición digital de la audiencia en el mercado español: estado de la cuestión y retos de futuro. Profesional de la información, 30(1). https://doi.org/10.3145/epi.2021.ene.02

Zeller, Frauke; Ponte, Cristina & O’Neill, Brian (eds.) (2017). Revitalising Audience Research: Innovations in European Audience Research. New York: Routledge.

Complementary bibliography for each topic will be provided during the course.

Relevant data sources:

Comscore https://www.comscore.com/esl/Productos/Audiencia-digital

Estudio General de Medios (EGM) realizado por la Asociación para la Investigación de Medios de Comunicación(AIMC) https://reporting.aimc.es/index.html#/main/cockpit

Informe Redes Sociales IAB Spain https://iabspain.es/estudio/estudio-de-redes-sociales-2024/

“Navegantes en la red” realizado por la Asociación para la Investigación de Medios de Comunicación (AIMC) https://www.aimc.es/otros-estudios-trabajos/navegantes-la-red/

OJD Interactiva https://www.ojdinteractiva.es/

Twitch Traker https://twitchtracker.com/

Software

The software and tools we will use during the course will be the following:

  • Google Analytics
  • Table
  • Genially, Canva or other tools to generate infographics and visual elements
  • Text and spreadsheets programs

All softaware used will be open source or with free student accounts.

Course groups and languages

The information provided is provisional until November 30. After this date, you will be able to consult the language of each group through this link. To access the information, you will need to enter the course CODE

Type of teaching Group Language Semester Shift
(TE) Theory 1 Spanish first semester morning-mixed
(PLAB) Practical laboratories 11 Spanish first semester morning-mixed
(SEM) Seminars 11 Spanish first semester morning-mixed
(PLAB) Practical laboratories 12 Catalan first semester morning-mixed
(SEM) Seminars 12 Catalan first semester morning-mixed