The teaching and learning process will take place in the classroom through lectures, case analysis, practical activities, cooperative work, simulations, technical observation and individual reflection, with the active participation of students.

General criteria for continuous and single assessment

The course is professionally oriented and based on the active participation of students in theoretical, practical and simulation sessions. For this reason, attendance is compulsory in both assessment modalities: continuous assessment and single assessment.

To pass the course, students must:

1. Submit all assessment evidence.
2. Obtain a minimum grade of 5 in each item of assessment evidence.
3. Attend at least 80% of the sessions.

The final grade will only be calculated if these requirements are met; otherwise, it will be considered no assessable. If any item of assessment evidence receives a grade below 5, the course cannot be passed, even if the weighted average is equal to or higher than 5.

Only absences duly documented due to illness, force majeure or other unexpected circumstances accepted by the teaching staff will be considered justified. Assessment evidence must be completed on the established dates. No submission or activity will be accepted after the indicated date and time, except in duly justified situations accepted by the teaching staff.

To access retake for an item of assessment evidence, students must have previously completed the corresponding ordinary assessment activity. Students who do not complete an item of assessment evidence in the ordinary assessment period will not be able to recover it later, except in duly justified cases accepted in accordance with current academic regulations.

Retake may not be used to improve a grade and, under no circumstances, may a grade higher than 5 be obtained in the reassessed item of evidence.

In this course, generative Artificial Intelligence technologies may be used exclusively as support tools for preliminary information searches, language correction and text translation. They may not be used to generate, either wholly or partially, assessment answers, case analyses, simulation scripts, intervention proposals, personal reflections or oral presentations. Students must disclose any use of these tools, specify the technology used and state its purpose. Students remain fully responsible for the accuracy, quality, authorship and appropriateness of the submitted content. Unauthorised or undisclosed use of generative AI in an assessed activity will be considered a breach of academic integrity and will result in a grade of 0 for the affected assessment evidence. In cases of repeated or particularly serious misconduct, the measures established in the university’s current academic regulations will apply. The use of Artificial Intelligence tools is not permitted during written tests, oral assessments or assessed simulations, unless expressly authorised by the teaching staff.

To pass the course, students must demonstrate adequate communicative competence, both orally and in writing, and a good command of the teaching language or languages of the course. Linguistic accuracy, clarity of expression and formal presentation will be taken into account in all activities.

This course does not include a synthesis test for students enrolling for the second time.

The dates indicated in this course guide correspond to the planned schedule of the course and to the assessment calendar established by the faculty. Any necessary adjustment for organisational reasons will be communicated to students in advance.

Continuous assessment

Continuous assessment will be carried out throughout the course through the following items of evidence:

EV1 will consist of an individual written test aimed at assessing the applied understanding of the course contents, case analysis and the justification of mediation decisions.

EV2 will consist of the design and development of a professional mediation or conflict management scene. The grade will be group-based, with individual adjustments when necessary, depending on the role performed, effective participation and the evidence observed during the activity.

EV3 will consist of an individual activity involving technical observation, formative peer assessment and reflection on the simulations developed in class.

Attendance of all group members is compulsory in the simulation sessions linked to EV2 and EV3. In the event of a duly justified absence, the teaching staff may establish an equivalent alternative activity.

Planned dates for continuous assessment evidence

• EV2. Professional simulation of a mediation or conflict management scene: 13 and 20 October 2026.
• Submission of the EV2 preparation sheet: 5 October 2026.
• EV1. Individual applied test: 12 January 2027.
• EV3. Technical observation, formative peer assessment and individual reflection: 27 October 2026.

Retake of continuous assessment

Retake of failed assessment evidence will take place on 26 January 2027, depending on the pending item of evidence and the criteria established in this course guide.

Retake of EV1 may be carried out through a new individual applied test.

Retake of EV2 may be carried out through an equivalent individual activity, determined by the teaching staff. This activity may consist of the analysis and resolution of a practical case, an individual oral defence, an individual simulation or a technical mediation intervention proposal based on a case.

Retake of EV3 may be carried out through a new individual activity involving observation, analysis and technical reflection on a mediation or conflict management process.

Single assessment

Single assessment is intended for students who request this assessment modality in accordance with the procedures established by the university.

This modality does not modify the face-to-face, practical and professionally oriented nature of the course, nor does it exempt students from compulsory attendance at the established sessions. Students who opt for single assessment must also attend at least 80% of the sessions.

Single assessment will maintain the same weighting, the same level of demand and the same general passing criteria as continuous assessment, but will adapt the format of the evidence to an individual, applied and competency-based modality.

Single assessment does not consist of a single written test, but of the completion, on the same date, of three differentiated items of evidence:

EV1 will consist of a written test aimed at assessing the applied understanding of the course contents.

EV2 will consist of an individual oral defence of a practical case proposed by the teaching staff. Students must analyse the case and justify a possible mediation intervention, taking into account the professional role, communication skills, emotional management, power imbalances, ethical limits and the suitability or unsuitability of mediation.

EV3 will consist of an individual technical analysis and reflection activity on a mediation case or scene proposed by the teaching staff.

The three items of single assessment evidence will take place on 12 January 2027, at the time determined by the teaching staff according to organisational needs.

To pass single assessment, students must obtain a minimum grade of 5 in each of the three items of evidence.

Retake of single assessment will take place on 26 January 2027. To access retake for an item of single assessment evidence, students must have previously completed the corresponding ordinary assessment activity. Retake will maintain the individual, applied and competency-based nature of the ordinary evidence, and may include a written test, oral defence and/or technical case analysis, depending on the failed item of evidence.

Communication of grades and tutorials

Grades will be communicated to students within the period established by current regulations, ensuring, where applicable, a minimum interval of 48 hours before retake.

Students may request a review of their grades during the assigned tutorial hours, by prior request via email to the teaching staff.

Tutorials will be mainly devoted to resolving specific questions, not to developing class contents.

Communication with the teaching staff will take place through institutional email.