
Alternative Dispute Resolution
Code: 100437Credits: 6
| Degree programme | Type | Course |
|---|---|---|
| Criminology | OP | 4 |
Contact lecturer
- Name :
- Jenny Cubells Serra
- Email :
- jenny.cubells@uab.cat
Group languages
You can consult this information at the end of the document.
Prerequisites
You should have finished at least 120 ECTS (European Credit Transfer and Accumulation System), which represents about four semesters of your university degree.
The course will be taught from the perspective of the Sustainable Development Goals.
Theory and seminar sessions will be held in Spanish.
Objectives
Conflicts are part of our reality and should not be seen as isolated events, but as part of daily reality. Rarely conflicts are seen as an opportunity or as inevitable enrichment of our human experience, but in fact conflicts are a fundamental tool in lifelong learning.
Main goals
- To identify conflicts, to differentiate them from other social phenomena and to recognize them as key elements in social events
- To learn to analyse a conflict, detecting correctly all the elements and applying one or more theoretical models for understanding and transforming conflicts
- To understand and apply the various alternatives for conflict resolution
- To using knowledge about conflict resolution both in prevention and in addressing crimes and criminal behaviour
- Incorporate the gender perspective in the analysis and management of conflicts.
Learning outcomes
- Working autonomously.
- Working in teams and networking.
- Ability to analyse and summarise.
- Drawing up an academic text.
- Verbally transmitting ideas to an audience.
- Applying a prevention program for crime control agents.
- Properly using the criminological prevention and intervention programs.
- Appropriately applying social resources to criminality.
- Drawing up a delinquency prevention program.
- Producing a social prevention program of delinquency.
- Effectively developing a delinquency prevention program in the community area.
- Applying an effective evaluative model in order to detect the criminological intervention needs in prison population.
- Effectively and individually implementing a criminological intervention.
- Mastering the individual evaluation techniques of a criminal act.
- Intervening in the criminological field for pacifying, conciliatory and crime-prevention purposes.
- Acting in a professional way in the criminological field for pacifying, social integration and delinquency-prevention purposes.
- Demonstrating they know the means and scientific procedures of crime prevention.
- Appropriately managing a security or prevention team.
Contents
PART I. Foundations for a psychosocial understanding of conflict
1. Conflictology as an alternative view of social phenomena in the 21st century. Conflict is a universal, natural and timeless phenomenon. Basic principles. Conflict and peace.
2. Theories of conflict. The realist theory of conflict. The social identity theory. The social construction of conflict.
PART II. How is conflict managed?
3. Conflict management with a gender and intersectional perspective. Conflict management with a gender and intersectional perspective.
4. Communication in conflict. Ways of dealing with conflict. Marshall Rosenberg's principles of non-violent communication.
5. Conflict management techniques. Conflict analysis. Arbitration. Negotiation. Conciliation. Mediation. Reconciliation. Trial.
6.Restorative justice: restorative practices
PART III. Areas of intervention
7. Violence at school: Bullying Intervention model from conflictology
8. Lectures done about conflict intervention techniques led by a professional in the field of mediation and a professional from the police force.
Learning activities and methodology
| Title | Hours | ECTS | Learning outcomes |
|---|---|---|---|
| Lectures | 19.5 | 0.78 | 9, 10, 11, 14, 15, 16 |
| Student's external work (personal work) | 111 | 4.44 | 1, 2, 3, 7, 10, 12, 14, 15, 17 |
| Seminars | 19.5 | 0.78 | 2, 5, 7, 8, 9, 10, 11, 14, 16 |
The methodology of the course will combine lectures with seminars. The aim of the theory sessions is to provoke reflection and encourage critical thinking, engaging students in tasks that go beyond simple memorisation, working mainly with challenge-based learning. Seminars are a way of approaching an active learning model, an essential complement to the information obtained in the theoretical classes. Classroom exercises (reading seminars, presentation of conflict analysis in the field of criminology) will be combined with the study and analysis of real cases.
In the theory sessions we will have the collaboration of professionals from the Subdirecció general de Reparació i Execució Penal a la Comunitat and with police professionals who are experts in citizen mediation.
Assessment
Continuous assessment activities
| Title | Weight | Hours | ECTS | Learning outcomes |
|---|---|---|---|---|
| multiple-choice exam | 30% | 0 | 0 | 1, 5, 6, 7, 9, 11, 14, 15, 16 |
| Class attendance (according to compulsory attendance system) and quick tests | 5% | 0 | 0 | 5, 7, 8, 10, 11, 14, 15, 16 |
| Group work. Conflict resolution techniques | 30% | 0 | 0 | 2, 3, 4, 5, 7, 8, 11, 15, 16, 17 |
| Osgood's contributions to conflict resolution | 10% | 0 | 0 | 1, 6, 7, 8, 12, 13, 15, 16, 17, 18 |
| Psychosocial analysis of a contemporary conflict | 15% | 0 | 0 | 3, 4, 7, 10, 11, 15, 16, 17 |
| Gender perspective and conflict transformation | 10% | 0 | 0 | 2, 3, 4, 5, 6, 8, 11, 12, 15, 16, 17 |
1. System of compulsory attendance to classes
a) Attendance is mandatory. Professors will register absences for each session, which can be justified or unjustified. Absences can only be justified for reasons of illness, other important inconveniences and for academic reasons previously authorized by the teaching staff.
b) If a student does not attend at least 80% of teaching, he or she cannot be evaluated.
c) Justified absences cannot be counted negatively. The professor must enable the student to recover the work done in class in the case of excused absence. This kind of justified absences must be documented. Justified absences are those resulting from situations which prevent students from attending educational activities, such as unexpected illness or similar situations. Teachers may consider also justified absences the situations in which students have to attend (and document) other training activities of the degree.
2. Requirements to pass the course
A minimum mark of 5 will be required for each of the course's learning outcomes in order to pass the course. The weight in the final grade of each of the activities is marked in the learning outcomes scheme.
Students will be assessed if they have completed a set of activities, the weight of which is equivalent to at least 2/3 of the total qualification for the course. If the value of the activities carried out does not reach this threshold, the teacher of the course may consider the student as not assessable.
Students will have to submit three pieces of individual evidence of learning from the course, a final multiple-choice exam, and a group assignment:
EV1 Osgood's contributions to conflict resolution, consisting of reading a text and answering questions about the applicability of his contributions to a real conflict.
EV2 Gender perspective and conflict transformation, consisting of reading a text and answering questions about the applicability of its contributions to a real conflict.
EV3 Psychosocial analysis of a contemporary conflict, consisting of choosing a contemporary conflict and conducting a psychosocial analysis of it and proposals for intervention to the rest of the class.
EV4 Group work. Students must choose a real conflict and use one of the conflict transformation techniques studied in class. The work has different phases: a presentation in class of the conflict proposal and its transformation (theory, role-play, etc.), evaluation or design of the evaluation of the intervention, and presentation of a written report of the experience and its relationship to the theory.
EV5. Final exam in the form of a multiple-choice test.
EV6. Quick test after each topic covered in the course.
3. Resit
If a student fails any of the activities, he or she will have a possibility of a new evaluation by doing a new activity at the end of the classes.
4. Consequences of fraud
A student who copies or attempts to copy in an exam will receive a 0 in the subject and will lose the right to re-evaluation. A student who submits an assignment that shows signs of plagiarism or who cannot justify the arguments in their assignment will receive a 0 and a warning. If the behaviour is repeated, the student will fail the course (0) and lose the right to retake it.
Except in cases of force majeure, delays in the submission of learning evidence will not be accepted. Students will receive a mark of 0 for any practical work that is not submitted.
AI restrictions: For this subject, the use of Artificial Intelligence (AI) technologies is permitted exclusively in support tasks, such as bibliographic or information fencing, text correction or translations. The student will have to clearly identify which parts have been generated by this technology, specify the aspects and include a critical reflection on how these have influenced the process and the final result of the activity. The non-transparency of the use of AI in this evaluable activity is considered a lack of academic honesty and may entail a partial or total penalty in the activity grade, or major sanctions in serious cases.
5. Late presentations
They are not accepted, except in cases of force majeure. The student will get a zero in the undelivered practice.
6. Punctuality
Classes start on time. Except in duly justified cases, admission to class is not allowed once it has started. It is also not permitted to leave class before the scheduled end time.
7. Single assessment system
To pass the single assessment, students must complete the following learning activities:
1. EV1. A practical exercise on nonviolent communication incorporating a gender perspective, which is worth 30% of the grade. This exercise involves recording a role-play in which a conflict is presented and the student applies nonviolent communication to transform the situation.
2. Submit EV3 (the same EV3 as the rest of the students).
3. Take the multiple-choice exam with the rest of the students. The exercises for the single assessment must be submitted via email on the day of the exam.
The materials for the single assessment include the presentations given in lectures and seminars, as well as the required (and recommended) readings listed in the course syllabus.
Bibliography
Mandatory readings
Alzate, R; González, A. & Sánchez de Miguel, M.(2007) C.E. Osgood (1916-1991) Aportaciones de un psicólogo en la era nuclear. Psicología Política, 34, 2007, 57-77
Boulding, Elise (2001) Building a Culture of Peace: Some Priorities. NWSA Journal, (13) 2. 55-59
Comins, Irene. (2007) La ética del cuidado: contribuciones a una transformación pacífica de los conflictos. Feminismo/s, 9, 93-105
Gracia-Alarcón, E. & Bermeo-Sevilla, M. R. (2016, 26 Setembre-1 octubre). Mediación con enfoque de género. [Conference presentation]. XII Congreso Mundial de Mediación. Bogotá, Colombia. https://www.congresodemediacion.com/mundial2016/pdf/garciaalarconbermeosevilla.pdf
MarKus, M. & Paulero, R. (2021). Perspectiva de género y mediación. Revista de mediación, 14(2), 1-8.
Rosenberg, M. (2006). Comunicación no violenta. Un lenguaje de vida. GranAldea Editores
Zehr, Howard (2007) El pequeño libro de la Justicia Restaurativa. Good Books.
Complementary readings
Calvo-Soler, R. (2014). Mapeo de conflictos. Técnica para la exploración de los conflictos. Gedisa Editorial.
Cubells, J. (2004). Una lectura del conflicto psicosocial en el ámbito jurídico desde la perspectiva construccionista. Persona y Sociedad, 28(1), 191-210.
Cornelius, H. & Faire, S. (1989). Tú ganas yo gano. Cómo resolver conflictos creativamente y disfrutar con las soluciones. Gaia ediciones.
Coser, L.A. (1967). Les fonctions du conflit social. Puf Edicions.
Fisher, R., Ury, W., Patton, W. (1998). Obtenga el sí: El arte de negociar sin ceder. Gestión 2000.
Freund, J. (1995). Sociología del conflicto. EME.
Galtung, J. (1998). Tras la violencia, 3R: reconstrucción, reconciliación, resolución. Afrontando los efectos visibles e invisibles de la guerra y la violencia. Ed. Bakeaz & Gernika Gogoratuz.
Lederach, J.P. (2000). El abecé de la paz y los conflictos. Educación para la paz. Catarata.
Mínguez, X. (2013). Una perspectiva psicosocial del conflicto profundo desde la complejidad. Revista Iberoamericana para la Investigación y el Desarrollo Educativo, 10, 1-18.
Munduate, L. & Martínez, J.M. (1998). Conflicto y negociación. Psicología Pirámide. Muldoon.
Redorta, J. (2004). Cómo analizar los conflictos. La tipología de conflictos como herramienta de mediación. Paidós.
Rosenberg, M. (2006) Comunicación no violenta. un lenguaje de vida. GranAldea Editores.
Suares, M. (2002). Mediación. Conducción dedisputas, comunicación y técnicas. Paidós.
Touzard, H. (1981). La mediación y la solución de los conflictos. Estudio psicológico. Herder.
United Nations (2020) Handbook on Restorative Justice Programmes. Second edition. United Nations: Viena.
Ury, W. (1998). Cómo negociar con personas que adoptan posiciones inflexibles. Gestión 2000.
Vinyamata, E. (2001). Conflictología. Teoría y práctica en resolución de conflictos. Ariel Practicum.
Vinyamata, E. (1999). Manual de prevención y resolución de conflictos. Conciliación, mediación, negociación. Ariel.
Software
This subject does not use specific software.
Course groups and languages
The information provided is provisional until November 30. After this date, you will be able to consult the language of each group through this link. To access the information, you will need to enter the course CODE
| Type of teaching | Group | Language | Semester | Shift |
|---|---|---|---|---|
| (TE) Theory | 1 | Catalan/Spanish | first semester | morning-mixed |
| (SEM30) Seminaris (30 estudiants per grup) | 11 | Catalan/Spanish | first semester | morning-mixed |