Guide in PDF format

Methods and Tools for People Management

Code: 45547
Credits: 6

2026/2027

Degree programme	Type	Course
Management of Human Resources in Organisations	OB	1

Contact lecturer

Name :: Cesar Fernández Sánchez
Email :: null

Teaching staff

: Albert Espelt Hernàndez
: David Menoyo Vilalta

Group languages

You can consult this information at the end of the document.

Prerequisites

None in particular.

Objectives

Practice Storytelling resources to develop the discourse.
• Put into practice the previously acquired knowledge about communication in work contexts, especially in interview situations.
• Know the strengths and weaknesses of your own communication style in these situations.
• Establish a guideline to optimize competencies related to interview technique
· Identify the key points for an effective meeting.
· Conèixer resources or alternatives to energize meetings.
· Put into practice the communicative and technical capabilities to energize meetings.
· Achieving a concrete and useful result, with the pressure of time and fruit of a meeting with a raised name of participants.

• Basic skills for active escort, formulation of open questions and conversational structuring.
• Practical application of the phases of the GROW model.
• Understood the value of coaching in professional contexts.

Learning outcomes

(CA10) Adapt verbal and non-verbal means of communication to communicate effectively with the different interlocutors of an organisation.
(CA11) Evaluate the strengths and weaknesses in the use of basic tools and techniques in HR.
(KA14) Categorise methods and tools to manage people in organisational contexts.
(KA15) Select methods for HR management.
(KA16) Identify feedback elements to improve HR management.
(SA18) Use methods and tools for HR management.

Public communication

The interview

Participatory decision making: meetings

Negotiation and conflict resolution.

Coaching

Learning activities and methodology

Title	Hours	ECTS	Learning outcomes
Type: Autonomous
Situation resolution	24	0.96	CA10, CA11, KA14, KA15, KA16, SA18
Type: Guided
Role play	40	1.6	CA10, CA11, KA14, KA15, KA16, SA18
Type: Supervised
Case resolution	78	3.12	CA10, CA11, KA14, KA15, KA16, SA18

Resolution of cases and practical situations in which they apply and directly experience the contingencies and their degree of mastery in the application.Feedback from professor and companys.Viewing and recording of videos.Analysis and resolution of organizational cases.

Annotation: within the schedule set by the centre or degree programme, 15 minutes of one class will be reserved for students to evaluate their lecturers and their courses or modules through questionnaires.

Assessment

Continuous assessment activities

Title	Weight	Hours	ECTS	Learning outcomes
Evidence 1: Public Communication	25	2	0.08	CA10, CA11, KA15, SA18
Evidence 2a: The interview	12,5	2	0.08	CA10, CA11, KA14, KA15, KA16, SA18
Evidence 2b: Meetings	12,5	0	0	CA10, CA11, KA14, KA15, KA16, SA18
Evidence 3: Negotiation and conflict management	25	2	0.08	CA10, CA11, KA14, KA15, KA16, SA18
Evidence 4: Coaching	25	2	0.08	CA10, CA11, KA14, KA15, KA16, SA18

Practical situation of presentation in public, during the class.

Analysis and resolution of a case study.

Resolution of a practical situation, under time pressure and with a complex and challenging result to be achieved.

Analysis and approach to conflict resolution

Practice of a coaching conversation (GROW)

Bibliography

On line resources

Software

Canvas, Powerpoint or similar

Course groups and languages

The information provided is provisional until November 30. After this date, you will be able to consult the language of each group through this link. To access the information, you will need to enter the course CODE

Type of teaching	Group	Language	Semester	Shift
(TEm) Theory (master)	1	Spanish	second semester	afternoon