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Integrated Management Models: Corporate Quality and Security

Code: 104016
Credits: 6
2026/2027
Degree programme Type Course
Prevention and Integral Safety and Security OB 3

Contact lecturer

Name :
Armando Equeter Leva
Email :
armando.equeter@uab.cat

Group languages

You can consult this information at the end of the document.

Prerequisites

This subject doesn't have any pre-requierments.

Objectives

The objective of this course is to enable students to develop and manage the fundamental requirements of Quality Management Systems in a business context, whether private or public, in accordance with the international standards ISO 9001 and Total Quality, by learning tools commonly used in other Corporate Security management systems.

Learning outcomes

  1. Identify the resources necessary for managing security, the environment, quality and social corporate responsibility.
  2. Use the capacity for analysis and synthesis to solve problems.
  3. Generate innovative and competitive proposals in research and in professional activity developing curiosity and creativity.
  4. Respond to problems applying knowledge to practice.
  5. Be able to adapt to unexpected situations.
  6. Work in institutional and interprofessional networks.
  7. Identify, manage and resolve conflicts.
  8. Students must have and understand knowledge of an area of study built on the basis of general secondary education, and while it relies on some advanced textbooks it also includes some aspects coming from the forefront of its field of study.
  9. Students must be capable of applying their knowledge to their work or vocation in a professional way and they should have building arguments and problem resolution skills within their area of study.
  10. Students must be capable of collecting and interpreting relevant data (usually within their area of study) in order to make statements that reflect social, scientific or ethical relevant issues.
  11. Students must be capable of communicating information, ideas, problems and solutions to both specialised and non-specialised audiences.
  12. Students must develop the necessary learning skills to undertake further training with a high degree of autonomy.
  13. Propose new methods or well-founded alternative solutions.
  14. Propose viable projects and actions that promote social, economic and environmental benefits.
  15. Analyse the preventative interventions in matters of security, environment, quality and social corporate responsibility and identify the inherent risk factors.
  16. Know how to communicate and transmit ideas and result efficiently in a professional and non-expert environment, both orally and in writing.
  17. Show respect for diversity and the plurality of ideas, people and situations.
  18. Weigh up the risks and benefits of both your own proposals for improvement and those of others.
  19. Be able to communicate efficiently in English, both orally and in writing.
  20. Analyse the situation and identify the points that are best.
  21. Identify the social, economic and environmental implications of the academic and professional activities in the field of self-knowledge.

Contents







-AGENDA CONTENTS:



- Introduction to Quality Management: sources, theories, concepts and approaches.


- Product safety and Quality Management Systems.



- ISO standards: concepts, regulatory framework, evolution and structure.


- ISO standards implementation process: ISO 9001: 2015 standard.


- Process management; Process maps.


- Extension of regulatory systems.


- Integrated Management System: ISO 9001-ISO 14001 - ISO 45001.


- Models for the implementation of the Total Quality Management: Scope.


- Models for the implementation of the Total Quality Management: Techniques.


- EFQM model.


- Interrelations and differences between EFQM and ISO 9001.


- Work teams in the field of Quality Management: Quality Circles.


- Corporate Security.


- Quality Management in the Public Administration.






Learning activities and methodology

Title Hours ECTS Learning outcomes
FORUMS for consultation and debate about doubts on the temary and practical exercises 24 0.96
Online classes on the contents of the subject and the practical exercises to be developed 12 0.48
Practical exercises (PEC's) 110 4.4
Evaluation 4 0.16

Bearing in mind that the class modality is Online and in order to achieve the learning objectives described in this Guide, we will develop a methodology that combines video classes, individual autonomous study based on the subject's agenda and individual work of realistic practice cases that the students themselves will propose. 

It is important to mention that the main objective of the videoclasses is to present the contents of the course, for its subsequent implementation in the exercises proposed.

A forum will also be created, where students can plan doubts and clarifications about the subject.

Teaching language: Spanish.

Annotation: within the schedule set by the centre or degree programme, 15 minutes of one class will be reserved for students to evaluate their lecturers and their courses or modules through questionnaires.

Assessment

Continuous assessment activities

Title Weight Hours ECTS Learning outcomes
Individual practical exercises(PEC's) 50% 0 0 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21
Final exam 50% 0 0 1, 5, 8, 11, 12, 13, 14, 16, 17, 18, 21

CONTINUOUS ASSESSMENT will consist of:


- Written tests that allow the assessment of the knowledge acquired by the students (50% of the evaluation mark):


Test 1 ...... Contexts associated with the concepts covered during the course, in terms of Quality Management Systems and Corporate Security (30%).

Test 2....... Definitions / descriptions associated with the concepts covered during the course, in terms of Quality Management Systems and Corporate Security (20%).

These tests will consist of short answer questions.

Failure to participate in the tests will be considered a non-assessable subject.

The test scores will be announced within a maximum period of 10 calendar days after delivery.


- Delivery of practical exercises in group (50% of the evaluation mark):


Throughout the course, students will individually complete a total of four practical exercises (PECs), two of which will be assessable. The exercises will focus on the quality management system of a real or imaginary case proposed by the students themselves, using the models and methodologies outlined in the course syllabus.

Failure to submit any of the assessable practical exercises will be considered a NON-ASSESSABLE subject.

Grades for the assessable practical exercises will be announced within 10 calendar days of submission.


- Evaluation score: The continuous assessment score will be the sum of the weighted scores from the two written tests and the practical exercises assessed, provided the assessment requirements are met.

SINGLE ASSESSMENT: Students who opt for the single assessment will take a final synthesis test of all the content of the subject (50% of the assessment grade) and will hand in the practical exercises (50% of the assessment grade), on the same date and time scheduled for the last continuous assessment exam. The same recovery system will beapplied as forthe continuous evaluation.


STUDENT EVALUATION in SECOND CALL or MORE: Students who repeat the subject, will have to take the scheduled tests and exams and deliver the subject exercises on thedates indicated in the Moodle classroom.


RECOVERY: If the subject is not passed according to the aforementioned criteria (continuous assessment), studentsmay take a recovery test on the scheduled date and time, which will deal with the contents and exercises of the program. To participate in the recovery, students must have been previously evaluated in a set of activities, whose weight is equivalent to a minimum of two thirds of the total grade for the subject. However, the grade that will appear in the student's record will be a maximum of 5-Pass.


NOTICE: Without prejudice to other disciplinary measures deemed appropriate, and in accordance with current academic regulations, irregularities committed by students that may lead to a grade variation will be graded with a zero (0). For example, plagiarizing, copying, allowing copying..., an evaluation activity, will imply failing this evaluation activity with a zero (0). Evaluation activities graded in this way and by this procedure will not be recoverable. If it is necessary to pass any of these evaluation activities to pass the subject, this subject will be directly suspended, with no opportunity to recover it in the same course.


Use of IA: In this course, the use of Artificial Intelligence (AI) technologies is permitted, provided that the final result reflects a genuine contribution consistent with the subject matter of the work presented. Students must clearly identify which parts were generated with this technology and specify the tools used. Lack of transparency in the use of AI will be considered a breach of academic dishonesty and may result in a penalty on the assignment grade.


Bibliography

RECOMMENDED BIBLIOGRAPHY :

- Jiménez T., P. & Equeter L., A. (2026) . Modelos integrados de gestión: Calidad y Seguridad Corporativa. Escuela de Prevención y Seguridad Integral - Universidad Autónoma de Barcelona.

- CEN (20015). UNE-EN ISO 9001:2015. Sistemas de gestión de la calidad Requisitos. AENOR.

- CTN-UNE 66 Gestión de la calidad y evaluación de la conformidad. (2024). Sistemas de gestión de la calidad. Requisitos Modificación 1: Acciones relativas al cambio climático (ISO 9001:2015/Amd 1:2024). AENOR.

- CEN (2015). UNE-EN ISO 14001.2026. Sistemas de gestión de la ambiental Requisitos con orientación para su uso. AENOR.

- ISO, (2018). UNE-EN ISO 45001:2018. Sistemas de gestión de la seguridad y salud en el trabajo. Requisitos con orientación para su uso.ISO.

-Jankalova, M. & Jankal, R.(2016). The Application of The EFQM Excellence Model by the Evaluation of Corporate Social Responsibility Activities of Companies. Procedia Economics and Finance, 39, P. 660-667. https://doi.org/10.1016/S2212-5671(16)30313-6.

FURTHER BIBLIOGRAPHY:

- Jiménez T. P. (2009). Auditoria Universitaria de Calidad: La evaluación como conquista social ante lacompetencia universitaria global. VDM Verlag Dr. Müller

- alainversa (2014, 16 maç). 5/03/2014 Tema: Normativa ISO 9001 y su aplicación en las empresas (Podcast). Retrieved July 4, 2024, from https://www.ivoox.com/5-3-2014-tema-normativa-iso-9001-su-aplicacion-audios-mp3_rf_2927540_1.html

- alainversa.(2014, 16 març). 12/03/2014 Tema: Normativa ISO 9001 y su aplicación en las empresas 2ªparte (Podcast). Retrieved July 4, 2024, from https://www.ivoox.com/12-3-2014-tema-normativa-iso-9001-su-aplicacion-audios-mp3_rf_2927705_1.html

- alainversa (2014, 16 març). 26/02/2014 Tema: La Calidad como pilar de la competitividad (Podcast). Retrieved July 4, 2024, from https://www.ivoox.com/26-2-2014-tema-la-calidad-como-pilar-la-audios-mp3_rf_2927466_1.html

- alainversa (2014, 16 març). 12/2/2014 Tema: Introducción a la norma ISO 9001 (Podcast). Retrieved July 4, 2024, from https://www.ivoox.com/12-2-2014-tema-introduccion-a-a-norma-iso-audios-mp3_rf_2927222_1.html

- Fundación Europea para la Gestión de la Calidad (2003). Manual EFQM de Excelencia: pequeñas y medianas empresas(PYMES). EFQM.

Software

This assignment does not require specific software.

Course groups and languages

The information provided is provisional until November 30. After this date, you will be able to consult the language of each group through this link. To access the information, you will need to enter the course CODE

Type of teaching Group Language Semester Shift
(TE) Theory 1 Spanish second semester afternoon