
First Foreign Language II, English
Code: 101182Credits: 6
| Degree programme | Type | Course |
|---|---|---|
| Tourism | OB | 2 |
Contact lecturer
- Name :
- Eric Ortega Fernández
- Email :
- eric.ortega@uab.cat
Teaching staff
- Eric Ortega Fernández
- Nataliia Rarenko
- Paula Keaveney
Group languages
You can consult this information at the end of the document.
Prerequisites
There are no specific requirements. However,
- the students on the Tourism Degree will have to accredit a B2 level of the Common European Framework of Reference for Languages (CEFR) by the end of their studies.
- the students on the Tourism Degree in English will have to accredit a C1 level of the Common European Framework of Reference for Languages (CEFR) by the end of their studies.
Objectives
Objectives
The main objective of this course is to consolidate and further develop students' communicative competence in English by strengthening both general language skills and language specific to the tourism sector. The course aims to prepare students to successfully complete subsequent English modules and to continue progressing towards the language proficiency level required for their degree programme.
Throughout the course, students will develop the communicative competences necessary to:
- Maintain conversations in a wide range of personal, academic and professional contexts.
- Describe people, places, experiences, feelings and opinions with increasing accuracy.
- Narrate and explain events, experiences and situations using an appropriate range of linguistic resources.
- Understand spoken and written texts addressed to a broad audience on both general topics and topics related to the tourism industry.
- Identify and interpret relevant information from spoken and written texts.
- Summarise and convey information from different sources.
- Produce written texts appropriate to a variety of communicative situations, including formal and informal letters and emails.
- Complete forms, questionnaires and other documents commonly used in academic and professional contexts.
- Communicate effectively in tourism-related situations using an appropriate register.
Skills
By the end of the course, students will be able to:
- Improve their linguistic accuracy (grammar, pronunciation, vocabulary and register) and fluency in both spoken and written communication.
- Develop strategies for understanding authentic spoken and written texts.
- Develop autonomous learning strategies to support the continuous improvement of their language competence.
- Communicate effectively and confidently in both everyday situations and tourism-related professional contexts.
- Use language-learning resources independently, including dictionaries, grammar references, corpora and other digital and bibliographical resources.
Learning outcomes
- CM16 (Design projects and presentations related to medium-to-high level tourism in a foreign language that take into account the sector’s sustainability principles.) Design projects and presentations related to medium-to-high level tourism in a foreign language that take into account the sector’s sustainability principles.
- CM17 (Autonomously construct oral and written discourse adapted to the required level in a foreign language.) Autonomously construct oral and written discourse adapted to the required level in a foreign language.
- CM18 (Prepare academic papers, in the corresponding language, at a medium-to-high level, with levels adjusted to the demands and style of tourism companies, taking into account gender roles.) Prepare academic papers, in the corresponding language, at a medium-to-high level, with levels adjusted to the demands and style of tourism companies, taking into account gender roles.
- KM20 (Identify complex vocabulary in the existing communication of tourism companies in a foreign language.) Identify complex vocabulary in the existing communication of tourism companies in a foreign language.
- KM21 (Identify complex grammatical forms in the existing communication of tourism companies in a foreign language.) Identify complex grammatical forms in the existing communication of tourism companies in a foreign language.
- KM22 (Illustrate gender inequalities in the foreign language tourism sector.) Illustrate gender inequalities in the foreign language tourism sector.
- SM25 (Use the tourism resources that are available in a foreign language on the internet.) Use the tourism resources that are available in a foreign language on the internet.
- SM26 (Apply medium-to-high level language particularities in a foreign language in the tourism sector.) Apply medium-to-high level language particularities in a foreign language in the tourism sector.
- SM27 (Organise appropriate discourses for different functions, contexts, media, activities and situations in their work environment.) Organise appropriate discourses for different functions, contexts, media, activities and situations in their work environment.
Contents
1.CONTENTS FOR THE TOURISM STUDENTS (English II)
Language Functions
The following language functions include both general communicative skills and functions specific to the tourism industry.
- Conveying and understanding opinions, ideas and instructions.
- Presenting plans, projects and proposals.
- Taking and giving turns in conversations.
- Checking that listeners have understood the message and asking for clarification.
- Defining concepts and making precise statements.
- Expressing facts, ideas and opinions.
- Carrying out professional transactions in tourism-related contexts.
- Organising and presenting guided tours and tourism activities.
- Managing telephone conversations and customer enquiries.
- Describing destinations, accommodation, restaurants and tourist attractions.
- Debating general and tourism-related topics, both orally and in writing.
- Organising and delivering structured presentations and monologues.
Grammar
Students should be able to recognise and use appropriately, according to the communicative situation, the following grammatical structures:
- Gerunds and infinitives.
- Future forms (simple, continuous and perfect).
- Past tenses.
- Different types of questions.
- Advanced comparative and superlative structures.
- Conditional forms.
- Modal verbs for deduction, probability and obligation.
- Should have done / should have been doing.
- Passive structures.
- Reported speech and reporting verbs.
- Purpose, result and concession clauses.
- Prepositions of place, time and movement.
- Phrasal verbs.
- Articles and quantifiers.
- Conjunctions and discourse markers.
Lexical contents
The lexical contents focus primarily on the following areas:
- The environment and sustainability.
- Visual arts, cultural heritage and cultural tourism.
- Entertainment, leisure and recreational activities.
- Tourist destinations and travel experiences.
- Everyday objects and services.
- Customer service and professional communication.
- Travel organisation and tourism services.
- Technology applied to tourism.
Written production
Students will make use of the language functions, grammar and vocabulary described above and will specifically develop written communication through:
- Formal and informal emails.
- Professional correspondence related to the tourism industry.
- Brochures and promotional texts.
- Discursive essays.
- Descriptions of destinations, services and tourism experiences.
2. CONTENTS FOR THE TOURISM IN ENGLISH STUDENTS (English II)
Language Functions
The following language functions include both general communicative skills and functions specific to professional contexts within the tourism industry.
- Comparing situations, ideas and alternatives.
- Expressing and justifying preferences and opinions.
- Explaining and defending decisions.
- Making suggestions and recommendations.
- Presenting and defending arguments.
- Organising and developing spoken and written discourse.
- Using vague language appropriately.
- Engaging in small talk and professional conversations.
- Demonstrating politeness and courtesy.
- Giving instructions and explaining procedures.
- Giving advice and making recommendations.
- Describing emotions, attitudes and reactions.
- Persuading and influencing others.
- Managing professional interactions with clients and colleagues.
- Presenting and promoting destinations, services and tourism experiences.
Grammar contents
Students should be able to recognise and use appropriately, according to the communicative situation, the following grammatical structures:
- Advanced comparative structures (nowhere near as, slightly, etc.).
- Particles and adverbial expressions.
- Uses and non-uses of the passive voice. Get passive.
- Causative structures (have something done, get somebody to do, etc.).
- Abstract nouns and relative clauses.
- Discourse markers.
- Advanced modal verbs and passive modals.
- Prepositions and prepositional phrases.
- Phrasal verbs.
- Participle clauses.
- Conditional connectors (unless, in case, provided/providing, supposing, etc.).
- Conditional forms
Lexical contents
The lexical contents focus primarily on the following areas:
- Education and personal development.
- Health, wellbeing and lifestyle.
- Interpersonal communication.
- Culture, fashion and society.
- Tourism, hospitality and customer service.
- Challenges facing the tourism industry.
- Human behaviour and social relationships.
- Technology and communication.
Written production
Students will make use of the language functions, grammar and vocabulary described above and will specifically develop written communication through:
- Formal and professional correspondence.
- Articles and opinion pieces.
- Short reports.
- Argumentative essays.
- Responses to enquiries and professional communications.
- Promotional texts related to destinations, tourism services and activities.
Learning activities and methodology
| Title | Hours | ECTS | Learning outcomes |
|---|---|---|---|
| Activities | 10 | 0.4 | |
| Non class-based | 56 | 2.24 | |
| Tutorials | 8 | 0.32 | |
| Theory | 9 | 0.36 | |
| Classes | 56.5 | 2.26 |
Language of instruction: English
Students are expected to use English actively both during class and in the activities carried out outside the classroom in order to develop their communicative competence in contexts that closely reflect real-life situations and the tourism industry.
The course follows a communicative, student-centred approach. The lecturer designs and promotes activities that encourage students to participate actively in the learning process while fostering learner autonomy, collaborative work and the practical application of language knowledge.
Depending on the needs of each group and the learning objectives, the following methodologies may be used:
- Presentation and consolidation of grammar and vocabulary.
- Discovery learning and noticing techniques.
- Individual, pair and group communicative tasks.
- Problem-solving and decision-making activities in communicative contexts.
- Simulations of real-life situations related to everyday life and the tourism industry.
- Debates, discussions and oral presentations on general and tourism-related topics.
- Analysis and discussion of authentic materials (articles, videos, podcasts, TED Talks, etc.).
- Revision and consolidation activities using digital tools (e.g. Kahoot or similar applications).
- Production of written texts based on models and a variety of communicative situations.
- Self-correction, peer assessment and learner autonomy strategies.
- Project-based and context-based learning activities related to the tourism sector.
Assessment
Continuous assessment activities
| Title | Weight | Hours | ECTS | Learning outcomes |
|---|---|---|---|---|
| Writing and Speaking activities | 24% | 2 | 0.08 | CM16, CM17, CM18, SM26, SM27 |
| Final exam | 40% | 2.5 | 0.1 | CM16, CM17, CM18, KM21, KM22, SM26, SM27 |
| Final Project | 14% | 5 | 0.2 | CM16, CM17, CM18, KM20, KM21, KM22, SM25, SM26, SM27 |
| Mid-term test | 12% | 1 | 0.04 | CM16, CM18, KM20, KM22, SM25, SM26, SM27 |
| Attitude and participation | 10% | 0 | 0 | CM17, SM25 |
Continuous Assessment
To follow the continuous assessment system, students must attend at least 80% of the face-to-face classes.
Structure of Continuous Assessment
Continuous assessment is based on a range of assessment activities designed to evaluate the progressive development of students' language competence.
The assessment components are as follows:
- Participation and engagement (10%): attendance, active participation, involvement in classroom activities and collaborative work will be assessed.
- Written and oral production tasks (24%): throughout the semester, students will complete a range of individual and group speaking and writing tasks. Lecturers may require students to revise or rewrite selected tasks for formative purposes.
- Mid-term tests (12%): one or more written and/or oral tests will be administered during the semester, following a format similar to that of the final examination.
- Final project (14%): students will complete an integrative project designed to assess the different language skills developed throughout the course.
- Final examination (40%): this consists of a written and an oral examination assessing the communicative competences acquired during the course.
The final mark for students following the continuous assessment system will be calculated by weighting the marks obtained in the continuous assessment activities (60%) and the final examination (40%).
To pass the course, students must obtain an overall minimum score of 60%.
Single Assessment
Students wishing to opt for the single assessment system must submit their request to the Academic Administration Office within the deadlines established by UAB academic regulations.
The single assessment consists of:
- Written production (two writing tasks).
- Oral production.
To pass the course, students must obtain a minimum score of 60% in this assessment.
The final mark for students opting for the single assessment system will be based entirely (100%) on the result obtained in this examination.
Resit Assessment
Students who have not passed either the continuous assessment or the single assessment may take the resit examination.
The resit examination consists of:
- A written examination (two writing tasks).
- An oral examination.
To pass the course, students must obtain a minimum score of 60% in the resit examination.
The final mark recorded in SIGMA will be the mark obtained in the resit examination, expressed on a 10-point scale.
Final Grade
For students following the continuous assessment system, the final mark will be calculated by weighting the continuous assessment activities (60%) and the final examination (40%).
For students following the single assessment system, the final mark will be based entirely (100%) on the result obtained in the final examination.
Students who do not attend the final examination, or who complete less than 50% of the assessment activities, will receive the grade Absent (NP), in accordance with current academic regulations.
Plagiarism, cheating and academic misconduct
In accordance with the current academic regulations, "in the event of a student committing any irregularity that may lead to a significant variation in the grade awarded to an assessment activity, the student will be given a zero for this activity, regardless of any disciplinary process that may take place. In the event of several irregularities in assessment activities of the same subject, the student will be given a zero as the final grade for this subject."
Use of artificial intelligence
All assessment activities must be completed entirely by the student. The use of artificial intelligence (AI) tools or technologies is not permitted in any assessment activity in this course, whether as part of continuous assessment or the single assessment option.
The use of AI tools, either wholly or partially, to produce any assessment activity will be considered academic misconduct and will be subject to the current regulations on plagiarism and academic dishonesty set out in the previous section.
Bibliography
CourseBook
- Students enrolled in the Tourism Degree: English for International Tourism - Upper Intermediate (Pearson).
- Students enrolled in the Tourism Degree in English: English for Tourism and Hospitality (Garnet).
English for Tourism
English for International Tourism Upper Intermediate (Pearson) Peter Strutt.
Highly Recommended (Oxford) Trish Scott and Alison Pohl.
Dictionary
http://www.oxfordlearnersdictionaries.com (with pronunciation)
Grammar explanations
Practical English Usage Online (highly recommended)
My Grammar Lab Intermediate and Advanced
https://www.pearsonelt.com/tools/digital/my-grammar-lab.html
Grammar
http://www.englishgrammarsecrets.com/
http://learnenglish.britishcouncil.org/en/
Vocabulary
https://elt.oup.com/student/oefc/tourism2/?cc=global&selLanguage=en&mode=hub
https://elt.oup.com/student/oefc/tourism3/?cc=global&selLanguage=en&mode=hub
http://www.gdrc.org/uem/eco-tour/t-glossary.html
http://www.englishformyjob.com/ell_hotelindustry.html
http://www.englishformyjob.com/ell_traveltourism.html
Listening and reading
https://es.englishcentral.com/videos
https://es.lyricstraining.com/
http://www.breakingnewsenglish.com/
British English:
http://www.bbc.co.uk/learningenglish/
https://www.youtube.com/user/bbclearningenglish
https://www.facebook.com/bbclearningenglish.multimedia/
https://www.voicetube.com/channel/bbc/5
http://bbcworldservice.radio.net/
American English:
http://learningenglish.voanews.com/
Australian English:
http://www.australiaplus.com/international/learn-english-video-courses/
http://www.radioaustralia.net.au/international/learn-english
Writing
https://owl.english.purdue.edu/sitemap/
Exam preparation
http://wuster.uab.es/ctestpractice/
Tourism themes
https://www.ted.com/talks/aziz_abu_sarah_for_more_tolerance_we_need_more_tourism
https://www.youtube.com/watch?v=kLRanIhp2jg
http://www.crctourism.com.au/Page/Home.aspx
http://www.gdrc.org/uem/eco-tour/eco-tour.html
http://www.nationalgeographic.com/
https://victoriastraveladventures.com/tag/niche-tourism/
https://www.youtube.com/watch?v=N_5eKX1vvOg
https://www.youtube.com/watch?v=XdsVzspgTl4
https://www.youtube.com/watch?v=2CbcZbVvJ6s
http://culturalheritagetourism.org/
http://www.englishformyjob.com/ell_hotelindustry.html
http://www.englishformyjob.com/ell_traveltourism.html
http://www.englishformyjob.com/ell_politeness.html
http://www.englishformyjob.com/english-for-flight-attendants2.html
Software
.
Course groups and languages
The information provided is provisional until November 30. After this date, you will be able to consult the language of each group through this link. To access the information, you will need to enter the course CODE
| Type of teaching | Group | Language | Semester | Shift |
|---|---|---|---|---|
| (TE) Theory | 1 | English | annual | morning-mixed |
| (TE) Theory | 2 | English | annual | morning-mixed |